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The Impact of Forex Trading Platform Innovations on Reducing Transaction Costs in Banking: A Case Study of Accord Microfinance Bank

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Background of the Study
The advent of digital technologies has transformed foreign exchange (forex) trading, significantly impacting transaction costs in banking. Accord Microfinance Bank has recently introduced innovations in its forex trading platform aimed at reducing transaction costs and increasing operational efficiency. These innovations include automated trading algorithms, real-time market analytics, and enhanced security protocols that ensure faster and more accurate trade executions (Udo, 2023). The modern forex trading environment is characterized by high volatility and rapid price movements, making cost efficiency a critical success factor. By leveraging advanced digital tools, the bank is able to streamline its forex operations, minimize manual errors, and reduce the overhead associated with traditional trading systems (Nnadi, 2024).

The new platform innovations allow for greater transparency and quicker execution of trades, which not only reduces costs but also improves customer satisfaction. Enhanced automation reduces the need for human intervention, thereby lowering labor costs and the potential for errors. Additionally, the platform’s analytical capabilities provide traders with real-time insights into market trends, enabling more informed decision-making and risk management. These improvements are expected to lead to a reduction in transaction costs, which is vital for maintaining competitiveness in the rapidly evolving forex market. However, challenges such as integration with existing systems, cybersecurity concerns, and ensuring regulatory compliance persist, underscoring the need for a thorough evaluation of the platform’s performance in reducing costs (Ijeoma, 2023).

Statement of the Problem
Despite the implementation of advanced forex trading platform innovations, Accord Microfinance Bank continues to experience higher-than-expected transaction costs. While the new system promises efficiency and cost savings, issues such as technical integration challenges, occasional system downtime, and cybersecurity vulnerabilities have hindered its effectiveness (Akinola, 2024). Traders have reported difficulties in adapting to the new platform, and discrepancies in trade execution speeds have resulted in cost inefficiencies. Furthermore, the cost-benefit balance remains unclear as the high initial investment in technology upgrades has yet to be offset by proportional reductions in transaction costs. The problem, therefore, lies in determining whether the platform innovations are achieving their intended objective of reducing transaction costs and identifying the factors that may be limiting their impact. This study will critically evaluate the performance of the forex trading platform at Accord Microfinance Bank, examining the technological, operational, and regulatory challenges that influence transaction costs, and propose recommendations for optimizing the system (Chidera, 2023).

Objectives of the Study

  1. To evaluate the impact of forex trading platform innovations on transaction costs at Accord Microfinance Bank.

  2. To identify the technical and operational challenges affecting platform performance.

  3. To propose strategies for further reducing transaction costs through technological optimization.

Research Questions

  1. How do platform innovations affect transaction costs in forex trading at Accord Microfinance Bank?

  2. What technical and operational challenges impede cost reductions?

  3. What measures can optimize the trading platform to achieve lower transaction costs?

Research Hypotheses
H₀: Forex trading platform innovations do not significantly reduce transaction costs at Accord Microfinance Bank.
H₁: Forex trading platform innovations significantly reduce transaction costs at Accord Microfinance Bank.

H₀: Technical and operational challenges have no significant impact on transaction costs.
H₁: Technical and operational challenges significantly hinder the reduction of transaction costs.

H₀: Optimization strategies will not further reduce transaction costs.
H₁: Optimization strategies will significantly lower transaction costs.

Scope and Limitations of the Study
This study focuses on the forex trading platform innovations at Accord Microfinance Bank. Data will be collected from trading records, system performance metrics, and trader interviews. Limitations include potential data access restrictions and rapid market fluctuations.

Definitions of Terms
Forex Trading Platform Innovations: Technological advancements in the systems used for executing foreign exchange trades.
Transaction Costs: Expenses incurred during the execution of a trade.
Automation: The use of technology to perform tasks with minimal human intervention.





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